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Home Email Browsers ESS ESS and Email Passwords Online Job Application Creating a work order SOARS Virtual ED/VIEP Copier Meter Novell Passwords Windows Accounts Printing Forms	Dial-Up Issues To verify or change dial-up settings on a home user's computer, follow these steps. Is the user on a Mac or Windows system? Determine Windows operating system version by right clicking My Computer icon and choosing Properties from the menu. Click here to find dial up instructions for the appropriate operating system midway down the left-hand column, under Dialup Connection Instructions. How to find or change dial up settings on Windows operating systems: Windows XP: From the Start menu, hold the cursor over Connect to ..., choose JeffcoNet and right-click on it. Choose Properties from the menu. Windows ME: Find the folder called Dial Up Settings in either My Computer or Control Panels. Right-click and choose Properties from the menu. Windows 2000: Find the folder called Network and Dial Up Settings in My Computer. Double-click it. Right-click on the dialer and choose Properties from the menu. Windows 95/98: Find the folder called Dial Up Settings in My Computer. Double click it. Right-click on the dialer and choose Properties from the menu. To reset the dial-up user's ID and password in the dialer, launch the dialer and type it into the box before choosing Dial or Connect. What are the user's dialup ID and password? Determine whether the user has an individual or family dial up account: Look him up on Gateway. If Type of Person is family and shows an ID beginning with f, the user has a family account. If not, the account is individual. For a family account, type or copy/paste the family user ID (begins with f) into the Search for box. Change the Find drop-down box to read Groups. Click the Search button. Edit the password by clicking the Edit button as is done for individual accounts. For family accounts, make sure the user is using the family ID and password for dial up, and the email ID(s) and password(s) for email. For individual accounts, the dial up ID and password are the same as those for email. To sign up for home dial up, click here and find the forms at the bottom left corner. To cancel dial up account payroll deduction, click here and choose Payroll Deduction Form at the bottom left corner. Fill it out, put a check mark in "Stop," sign and date the form, and mail or fax it to the address on the form. To change user name because of a name change, click here and find the Name Change Form at the bottom left corner.